Privacy policy

1 Introduction

The website is responsible for the processing and protection of your personal data www.moodbook.gr (hereinafter referred to as "online store" or "website") and the company with the name "Aristidis Dimitrios", distinctive title "URBAN", based in Trikala - Thessaly, El. Venizelou 5, PC 42100, e-mail address info@moodbook.gr, telephone line of the online store: 24310 21213 (hereinafter for the sake of brevity or company).

2. Purposes of processing your personal data

Depending on the purpose, we need to process one or more of your data, which will generally be, as the case may be, your personal information (such as your first name, last name, address, contact telephone, etc.), information of your transactions (such as payment details, orders, returns, etc.), information about your preferences, geographical location information and internet connection data.

We request your personal data so that you can access all the services of the online store. Mandatory personal data fields, if you choose not to provide them to us, may not allow you to use all the services and features of the site. We will process your personal data for the following purposes:

User Registration:To be able to use the site's classified services. You can cancel your account at any time by contacting the company.
For the realization, execution of the purchase contractthat you have entered into with the company: We process your data for
    1. contact you for the products you have ordered
    2. to manage the payment of your order and to avoid possible fraud against you and against us during the purchase process,
    3. participating in customer satisfaction research and other marketing activities,
    4. to manage product returns,
    5. the invoicing and issuance of relevant documents,
    6. the use of available services such as the use of the Gift Card,
    7. servicing your requests through the communication channels of the site.
    8. Marketing actions: when you subscribe to our newsletter, we will process your personal data for sending, via email, SMS or other means, personalized information about our products or services and for conducting promotional actions. The processing of your data includes the analysis of your profile to determine what your preferences are and ,. You can unsubscribe from the newsletter at any time through the instructions provided in each newsletter or by contacting the company via email.

    3. Legalization of personal data processing 

    Manage registration as a user:We process your data because it is necessary for the execution of the terms of use of the website.
    For the realization, execution of the purchase contract that you have concluded together with the company:To carry out the necessary checks to detect and prevent possible fraud when making a purchase.
    Customer service:To respond or act on your requests or questions through the various media. To manage events related to your order, the processing of your data is essential to the execution of the purchase contract. Finally, we legitimize the processing of your data is for our compliance with our legal obligations.
    Marketing:We have the right to process your data for marketing purposes due to the consent you give us through your acceptance of the terms of use of the website. In order to send you personalized information, we believe we have a legitimate interest in collecting information about you (such as your browsing, preferences or shopping history) and the personal information you have given us, so that we can improve your experience as user and access information according to your preferences.

      4. Retention time of personal data

      We will retain your personal data for as long as the purpose of the processing lasts and after its completion, for as long as it is imposed by legal obligations arising from provisions of Union or National Law, or for as long as there are contractual obligations and possible legal claims between the parties. In case of consent the processing stops with its revocation.

      5. Access to personal data to third parties

      To fulfill the purposes of the website, we provide data access as needed to cooperating financial institutions, cooperating fraud detection and prevention companies, cooperating courier and delivery companies, cooperating marketing and advertising companies.

      6. Rights to provide personal data

      We are committed to maintaining the confidentiality of your personal data and to ensure that you can exercise your rights by contacting us at the appropriate email address (info@moodbook.gr). You can exercise your rights at any time, which according to Regulation 679/2016 (EU) are the following:

      1. Right to information and access to data
      2. Right of correction
      3. Right to restrict processing
      4. Right to object to the processing
      5. Right to oblivion
      6. Right to data portability

        7. Changes / Modifications to the privacy policy

        Changes and modifications to this Privacy and Cookies Policy will be made when we deem it necessary. In such a case, we will notify you with a relevant message via banner or e-mail so that you can check the changes, evaluate them, accept them or oppose them.

        8. INFORMATION ABOUT COOKIES

        The Website uses cookies to store information on your computer. The purpose of this policy is to provide more information about how cookies are used each time you visit the Website. By navigating the Website you agree and accept the use of cookies on your computer, in accordance with the terms of this policy of use. If you do not wish to receive cookies, please refrain from using this website.
        We use cookies and similar devices to facilitate your browsing of the Platform, to understand how you interact with us and, in some cases, to be able to show you ads based on your browsing habits. Please read the Cookies Policy to understand in more detail the cookies and similar devices we use, their purpose and other information that interests you.
        8.1 What are cookies?
        Cookies are small text files that are stored in our browser while browsing the internet. Their purpose is to notify the site visited by the user, of his previous activity. Cookies are necessary because they make browsing easier and friendlier, without harming your computer. Cookies are a necessary factor for the operation of our website. The main goal of our cookies is to improve your browsing experience. For example, cookies help us to memorize your preferences (language, country, etc.) during browsing and future visits. In no case do cookies contain personal information or information, which will allow anyone to communicate with the visitor of the website, by phone, e-mail, etc. In addition, using cookies does not access your computer documents or files.
        8.2 Which cookies do we use?

        Necessary Cookies:The necessary, otherwise, absolutely necessary cookies, are essential for the proper functioning of our Websites, allow you to browse and use their functions, such as access to safe areas or use the shopping cart.

        Functionality Cookies:These cookies allow the Websites to remember the user's choices such as username, language or region, in order to provide improved and personalized functions.
        Statistics Cookies: These cookies collect information about how visitors use our Websites, for example, which pages they visit most often and if they receive error messages from websites. Through this we are able to make the structure, navigation and content of the site as friendly as possible to you. We may use software, such as Google Analytics, to analyze page usage, page interactions, and paths through our sites.

        Promotion / Advertising Cookies:These cookies are used to promote commercial content that suits your needs and interests. These cookies can be used to remember the websites you have visited to determine which online marketing channels are most effective and allow us to reward external websites and affiliates who have referred you to us.

        Third Party Cookies:We use certain cookies from third parties, which allow you to connect to social networks, execute specific plug-ins (links), or collect anonymous usage statistics of the Website. By using the specific functions of the website, the cookie is uploaded directly from the service providers to your device. For more information about cookies and their management, you can visit the respective sites.

        8.3 How can you modify the function of cookies?

        Each web browser provides clear instructions for using cookies. If you do not wish to receive cookies, you have the option to enable or disable their installation on your device by changing the settings in the browser you use at any time. You can also configure the browser you are using to notify you before a cookie is installed on your device, or follow the browser's instructions to delete any cookies that are already installed.